![]() Here is how you might address the situation using aggressive and assertive communication styles: You believe that it wasn’t fair and decide to email your professor. Imagine yourself suddenly getting a bad grade on the essay you worked hard on. They can handle criticism constructively and control their anger in stressful situations. They listen to others and demonstrate interest or concern. ![]() Their behavior is often bossy and arrogant, which pushes other people away.Īssertive communicators also protect their beliefs, but respectfully and transparently. Aggressive communicators tend to protect their rights at all costs, often by being overly authoritative and sarcastic. We can discuss your part if you need some advice, but you must do it yourself.” This direct but positive response will show your project partner they cannot pass off their tasks to you.Īn aggressive communication style drags people into conflicts. I’ve finished my part of the project and have other things to do now. An assertive response would be: “No, sorry.Passive communicators often agree to things they want to say “no” to, putting other people’s comfort above their own. A classical passive response would be: “Yes, no problem.” In reality, however, there is a problem because you both should share the responsibilities.Here is how passive and assertive communicators would respond to this situation: Suddenly, this person asks if you can finish the assignment alone because they have gotten too busy to complete their share of the work. Imagine you’re doing a project together with one of your classmates. They have stable self-esteem that helps them protect their boundaries. Individuals using this communication style voice their opinions directly but without insulting others. They often feel insecure, as if their needs are less important than the needs of others.Īssertive communicators care about other people’s feelings but never underestimate their own. Communicators who use this verbal and non-verbal style fear that voicing their concerns may cause conflict. High self-esteem, respect from and for others, and long-term relationships.Ī passive communication style is common among young people who avoid expressing their feelings and opinions. Low self-esteem, pity from others, and anger at self.įear and anger from others, the feeling of loneliness. Relaxed pose, natural body language, and smooth movements. The prevalence of “you” statements and lots of commands in speech.Ī firm voice, positive tone, and the prevalence of “I” statements.Īvoid eye contact, excessive head nodding, and stooped posture.Įxtensive staring, tense jaw, clenched fists. My rights are as important as the rights of other people. My rights are more important than the rights of others. ![]() Other people’s rights are more important than mine. Here’s a comparison of the three communication styles: When communicating, such people express their needs confidently, openly, and positively. Their communication tends to be direct but never offensive or insulting. Assertive communicators respect their own rights and the rights of other people.When speaking, aggressive communicators often use commands and fail to listen to others or consider their feelings. Sometimes they do this unconsciously because they are accustomed to a hostile communication style. Aggressive communicators can violate the rights of others when standing up for their own.When passive communicators talk, they often lack eye contact and cannot say “no.” They don’t speak up if they feel like they are being mistreated. Passive communicators tend to put other people before themselves.Psychologists highlight three communication styles: passive, aggressive, and assertive. In all your interactions, whether at home or at college or with friends, professors, and colleagues, communicating assertively can help you express yourself clearly and reasonably without undermining your rights or those of others. ![]() At the same time, this person respects opinions that are different from their own. Being assertive means standing up for your own or other people’s rights peacefully and positively without violating personal boundaries.Īn assertive person is someone able to express their thoughts, beliefs, and feelings honestly and tolerantly. Assertiveness is the social skill of being self-assured and confident in your beliefs without being aggressive toward others.
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